Concentrix reviews

3.9

76% would recommend to a friend

(44,782 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
3.0
Jul 1, 2022

It's OK

Recommend
CEO approval
Business Outlook

Pros

Good benefits, plenty of learning opportunities

Cons

No raises, unnecessary pressure, poor management

2.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, breaks throughout shift, decent pay.

Cons

Training was not the best, maybe I just had a bad trainer but I ended having to leave the company because I didn't feel like I knew enough while on the phones, and trying to reach out for help was impossible. I felt like I was thrown out to the wolves.

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Concentrix Response
4y
Hello! Thank you for this feedback, what you've described doesn't sound like the training experience we want people to have both for staff but also for the people who rely on us for help everyday. Reviews like this are important so that we are able to provide feedback to leaders who are able to look into this more since we do not want staff feeling this way at all. Since this is an anonymous review and we can't tell where you are located or which line of CX you trained for, we would love if you were open to providing us more details by sending us an email at employer.brand@concentrix.com. We will keep your info anonymous but ensure the right people are able to consider your feedback so that we evaluate how to provide the best training moving forward! Thanks again!
Viewing 379 - 381 of 44,782 Reviews

Glassdoor has 57,564 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.