Concentrix reviews

3.9

76% would recommend to a friend

(44,788 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

You can work from home.

Cons

Very stressful. Back to back calls from irate customers. Pushed to upsell tax software.

1.0
Dec 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The recruiters are very nice....

Cons

trainer spends time talking about his cooking instead of training, then expects me to work on my own time to catch up on training modules...also training made discriminatory remarks about older people including older clients...schedules made and changed at last minute...sometimes out of work for weeks...constantly shorting peoples checks

5.0
Dec 1, 2019
Recommend
CEO approval
Business Outlook

Pros

consistent work, okay pay, decent training and support

Cons

Should pay more than $13/hr.., since most calls end up needing to be de-esclated or go to a sup. Have to get perfect EVERYTHING (call time, schedulule adherence, and QA scores) to be qualified for overtime, and bonuses, and I have a second job so I feel I need a better paying FT for the amount of stress this job presents for me. Call center jobs centered around mobile and data stuff is always stressful per the types of issues customers call in upset about.

Viewing 433 - 435 of 44,788 Reviews

Glassdoor has 57,575 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.