Concentrix Operations Team Lead reviews

4.5

91% would recommend to a friend

(168 total reviews)
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Chris Caldwell

94% approve of CEO

86% positive business outlook

Team Lead, Operations employees have rated Concentrix with 4.5 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Team Lead, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Team Lead, Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews
1.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Company previous acquired Convergys which really developed my career. Had good leadership and there is a level of integrity that was expected. It was our branding - and we were given resources to train for it. People were growing not only in their careers but as a person.

Cons

After Concentrix's acquisition at 2018 - things spiraled out of control. Lots of bootlicking, promoting incompetent people. Direct reports are the one handling the brunt and high turn-over rates are the outcome. DO NOT stay here for more than a year. At most if you're reading this - apply somewhere else.

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Concentrix Response
8mo
We appreciate your complete honesty in this Glassdoor review. You've given us a lot of insight into the areas we need to work on. Thank you for all your contributions during your 8 years here, and good luck on your journey. See you around!
5.0
Oct 30, 2025

Work Culture

Recommend
CEO approval
Business Outlook

Pros

Opportunity for Growth Work Life Balance Diversity Management is Respectful with Solution based thought process

Cons

Nothing as such observed till now.

Viewing 4 - 6 of 168 Reviews

Glassdoor has 57,703 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.