Concentrix reviews

3.9

76% would recommend to a friend

(44,707 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

They sent all the equipment I just needed internet 🛜

Cons

Everything! They expect a lot from the advisors but aren’t willing to pay you for all of the tasks you take on. The training starts off great but if you don’t know something they basically force you to teach yourself because most of the management has no idea what they are doing. This is a very stressful job and if you have children and or a life outside of work, then this is not the job for you.

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Concentrix Response
3y
Constructive feedback? We’ll take it. Because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made. And that includes your thoughts here on Glassdoor.
1.0
Apr 19, 2023

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Pay is the only thing maybe good about them

Cons

Management is so unorganized. Change TLs like every month They don’t care about you This TL gave me a ncns after she said I was approved to go on leave. Spoke to them about it they never did anything, they always disregarded me so I stopped asking. You can’t even reach Hr if you wanted to. No sick time, they will not excuse you if you have a doctors note. No maturity Leave. They want you to do the most answer calls from around the world and I was told we were going to only answer calls in Australia. They set the wrong expectations. They don’t really care about they employees we are just a number to them. literally this TL mention if we don’t do our work right she not getting her bonuses smh . They don’t respond to emails They also said that overtime is mandatory but they include it in your schedule and it’s your job to tell them you can’t do it or you’ll get an half a point for it. This company is literally a joke. micromanaged also We are required to have our camera on all meeting but management don’t have to have theirs on. Make it make sense. Lead by example

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Concentrix Response
3y
We're very disappointed to read this review. We do not condone this type of behavior in any shape or form and we apologize that you've had a less than satisfactory experience with us so far. Thank you for taking the time to leave us this feedback- we need to address your concerns about your leader immediately and need to make sure other staff members aren't having the same bad experience. Please reach out to us anonymously at staff.online.feedback@concentrix.com to help us look further into this. We want to make this right for you and for anyone who may feel the same way.
1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home position. If you need a job to fill in your finances until you get a better opportunity.

Cons

From the start the recruiters will tell you about bonus and compensation that does not exist.... I was told there was a commission package and after being with the company for x amount of time I would have a review and raise based on performance. I have now been with the company for 10 months and was recently told there are no reviews and raises. Low Pay, you must make sure they are paying your state minimum because they will give only $10per hour unless you bring this to their attention and theres constant payroll errors they don't fix until the next pay period so to bad so sad if you have bills to pay...W2's are issued incorrectly just to get them out by IRS deadline and to buy company more time to obtain state tax id numbers and needed information to issue corrected W2..... As an employee you have no support, if something goes wrong with the system to bad so sad your out of work until they get around to sending another and you will not be compensated for the time you were out due to their systems. You are not allowed to directly speak to HR or payroll. Company has no shame in being dishonest with employees and not taking responsibility for issues that arise.

Viewing 7 - 9 of 44,707 Reviews

Glassdoor has 57,430 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.