Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

The company says they are fanatical about their employees and pushed the employee survey on us and promised results from it but when it comes down to it leadership never went over the results or plans to make things better even though it was request multiple times. The gas pedal is always to the floor management asking more and more if you then putting a 40 agent team on you. There is absolutely no educational benefits and everyone gets paid the same with the same bonus no matter the quality or amount of work they do. Upper leadership on the program is so disconnected from reality they really do not care about their team they only care about themselves the company value’s definitely do not show through. If they were actually fanatical about their employees they would actually do something with the employee survey that was shoved down our throats.

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Concentrix Response
3y
We're really disappointed to read this review. We really value ourselves on our culture, so we're not proud to hear you felt weren't heard and that your areas of concern were not given the attention they deserve. However, we appreciate the constructive criticism. We're sorry you've had a less than satisfactory experience and we would like to turn things around for you if possible. Please reach out to our confidential People Solutions inbox at staff.online.feedback@concentrix.com so we can learn more. We want to be sure you're listened to, as well as the people on your team. Thank you for sharing.
1.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was good, great option to work from home

Cons

No work life balance, managers take vacations while you slave away with no chances for pto, after project ends, company reps are slow to answer important emails. They will fire you without notice and blame non equipment return. Be wary. I was excited in the beginning but it was very stressful with no flexible schedule. They took precious time away from me to be there for my mom..she died the month they randomly let me go.

1.0
Jan 16, 2022

DON’T work here

Recommend
CEO approval
Business Outlook

Pros

Work from home was nice until they sent us spy cameras that watch us all day and make us clock out on a break whenever we’re getting out of our chair.

Cons

Maybe have a little faith/trust your employees. They lied to us about the urgency of this security camera only for me to talk to some people who work in cyber security, who said this was basically to spy on us and see if we we’re in our chairs 40 hours a week minus 2 breaks and lunch. This are not normal working conditions, human beings (we’re not just workers CONCENTRIX) deserve to be able to take longer lunches if we’d like, take walks, get up and stretch, and work in the privacy of our own home without having our faces scanned randomly using “facial biometrics”. If anyone reads this and are still working at concentrix under the camera, THEY LIED TO US. If they really needed it som much for security they would just have us come into the office. They also said if there was a breach, most companies would simply take the computer and wipe it. To say my privacy feels invaded does not even begin to explain what I feel. Angry really, that companies can treat their workers like this and their aren’t updated privacy laws to fight against this.

Viewing 109 - 111 of 44,680 Reviews

Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.