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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,692 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      45K reviews
      2.0
      Jun 3, 2015

      Don't

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people working there. Not much else to say for the "pros" section.

      Cons

      Only a handful of the people there know what they are doing. The Amazon project is a joke. People not getting paid, 1/2 of the training is good, the other half, not so much. SOME of the Team Leads are good, professional, knowledgable and willing to help. The rest are there taking up space. There is no break room...it's more like a small room with no coffee, a fridge that makes lunches disappear (usually stolen) and vending machines that are high.

      2.0
      Feb 10, 2015

      really......no....reaally

      Customer service - call center
      Recommend
      CEO approval
      Business Outlook

      Pros

      pros... you work from home... friendly training though you didn't get trained for what you actually do on the phone ...then they tell you why don't you know stuff that we emailed you to learn it is ridiculous

      Cons

      As nice as management is ... they are like used car salesmen trying to sell you a lemon they don't care about customer service they only care about the feedback from the customers because they probably get bonuses from the company if the feedback is good they don't care how competent you are anyways...if I were a company looking to do business with them I wouldn't

      1.0
      Jan 20, 2015

      Sales Agent Tempe

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, not one positive statement

      Cons

      This entire company is a complete JOKE this organization is overrun with poor, untrained, uneducated, sloppy, careless managers. The company is so overloaded with worthless monitoring programs to babysit their employees they are all obsolete at introduction and it leaves their managers running around in circles like a tornado Children who just graduated kindergarten have a better grip on realities of life and work environments. I have never encountered a more confused and out of control organization, never. Pay and compensation programs change every month. Complete Joke.

      Viewing 160 - 162 of 44,692 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,437 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.