Pros
If employed, you collect a paycheck.
Cons
Throughout the entire merger/acquisition of Webhelp into Concentrix (CNX] in the USA, CNX did not provide any regular cadence of communication to any Webhelp employee below a VP title. Even this information was limited and not regular. This made it very difficult for the actual Webhelp employees working on projects and initiatives to understand what was happening in the organization, or what would happen to their position upon the merger completion. When meetings were held, CNX managers were indifferent to Webhelp leaders and employees and insensitive to their pending employment separations. The leadership has laid almost all Webhelp people off now, so many without notice and/or without any form of severance. They appear to be indifferent to their employees, though they've adopted the model 'Think Human'.
