Concentrix reviews

3.9

76% would recommend to a friend

(44,697 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Nov 9, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friends and community that was made between colleges

Cons

Upper leadership favoritism, lack of accountability, lack of communication, Lack of investment, lack of leadership who cared, false promises. Sites senior opperational manager not listening to advice from colleagues and only showing face when out of office management was on site otherwise not being present. Operations managers are typically also nowhere to be found causing a domino effect with team leads also not being present or leaving work early. The lack of leadership from this sites leaders cause the problem they refuse to address. The site turned for the worst when lay offs were announced, laying off leaders who cared if not running them off before hand. A lot of mistakes were made on choices of who was selected to stay. This job constantly felt like a popularity contest, with the cliques formed within leadership which was very apparent who was allowed to get away with not working. It was always apparent who actually put in the work and was going above and beyond.

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Concentrix Response
2y
Hello, thank you for your feedback. We strive to create a positive experience for all our game-changers. If your experience with us did not reflect our values, kindly provide us with the specifics of your experience at the following email: EBAmericas@webhelp.com.
1.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy environment, good pay, flexible

Cons

Too quick of training, no support,

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Concentrix Response
2y
That’s the opposite experience we want our game-changers to have, we’re sorry to hear about your experience with leadership. We hold game- changers to high standards when it comes to how we treat each other and, our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.
5.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great core values within the workplace.

Cons

There were constant changes but it was expected with a company of that size.

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Concentrix Response
2y
Five stars? We're blushing! We're glad to hear that our core value resonated with you. We appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!
Viewing 181 - 183 of 44,697 Reviews

Glassdoor has 57,447 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.