Concentrix reviews

Training was abysmal, short and convoluted. When training was over, support was minimal, if not nil. You are constantly moved around from project to project on an "as needed" basis, so don't get comfortable. Most managers can't give you the time of day because they are outnumbered 100:1 and manage multiple projects simultaneously. The gaslighting managers are absolutely infuriating, and we're supposed to just obey.

Management changed frequently - you would have one manager and then change teams and end up with someone different constantly. When I first started there were lots of fun perks and then they stopped. This was a trend with the company where they had changes constantly and suddenly but never positive changes. My last manager was horrible. Schedules change constantly and you are never guaranteed a schedule that works for you regardless of school, parenting responsibilities, etc. You have to “bid” for vacation time in advance at the beginning of the year. I was not even guaranteed time off for my wedding and honeymoon despite requesting it well in advance and having the PTO available, which was ultimately one of the reasons I quit. I worked every single holiday. I took a job making less money but got holidays off, friendly coworkers and excellent management. Best decision ever. I stayed there for over 3 years and only left because I moved too far away to commute and became a stay at home mom. I was sad to leave that job.. I counted down my last two weeks at Concentrix and celebrated when I was finally done with my last day. I know it’s easy to look at a negative review and think that it’s just a disgruntled employee but that’s not the case. I quit of my own accord, I was not let go or forced to quit. I had consistently high performance and moved up quickly in the company. I had customers who did not want to work with anyone else because they had such positive experiences with me and I enjoyed my job responsibilities. I thrive in customer service and love it. I just didn’t love the company and how they treat employees.