Is Concentrix a good company to work for?

Concentrix has an overall rating of 3.9 out of 5, based on over 57,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at Concentrix to a friend and 71% have a positive outlook for the business. The best reviews about Concentrix have been left by employees working as Site Director , People Solutions Business Partner and Settlement Specialist .

Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5501) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (959) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (641) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1258 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1130 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1100 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 884 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 829 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "The pay is low and not enough for inflation" ((in 1235 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 325 reviews)); "Extended working hours" ((in 321 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Lake Mary , Atlanta , Jacksonville , Austin , Greenville , Tampa , Tempe , Orlando , Nashville , Charlotte , Farmington Hills , Jacksonville , Laredo , New York , Houston , Fremont , Cincinnati , Rochester , Phoenix , Arnold , Valdosta , Columbus , Daleville , Hickory , Seattle , Milwaukee , Dallas , Denver , Norcross , Omaha

Concentrix reviews

3.9

76% would recommend to a friend

(44,699 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews

1.0

Aug 9, 2023

Strict

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Paid training and it was easy.

Cons

You earn PTO but you can’t use it to leave early for an emergency. They make you put in a VGH which you don’t get paid for and you might not get approved to leave anyway. They are strict with their point system. 10 minutes late or more you receive a point even if you call the Attendance Hotline. The Attendance Hotline doesn’t help you avoid points on your attendance, so it’s unnecessary to call it to say that you’re coming in late or you’re going to be absent that day. There’s no “sick time” either. You will receive points unless you have a doctors note. You can’t have your cellphone on you. They make you lock up your belongings. Also the office is extremely cold!!! It makes me have to pee every hour. You only get 2 15 minute breaks and once you use those breaks up you have to clock out to use the restroom.

Concentrix Response

2y

That’s not what we like to hear. But we’re always going to listen. Why? Because when it comes down to it, that’s how we get better. We think we have something pretty special at Concentrix. But we didn’t get here by doing things the way they’ve always been done. So, thanks for your feedback. We’re definitely down to switch things up.

2.0

Aug 4, 2023

Cool if you like corporate robots

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Work from home, flexible workday, able to build code I'm interested in.

Cons

Paper people as managment, treat you like a number and nothing more. fight you on every expense.

Concentrix Response

2y

Thank you for leaving this review for us. We're all ears when it comes to the concerns of game-changers. It's unfortunate to hear you're dissatisfied with your management team. At Concentrix + Webhelp, we're always looking for ways to improve the way we serve our game-changers, so we appreciate this feedback. We hope that your experience improves, and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.

1.0

Aug 1, 2023

Manipulative and shady

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There were pros, or so i thought. Sure, they maybe flexible, if they like you.

Cons

Mangers are manipulating and there is no true room for growth in the company. Hours were cut without a true explanation to the staff. Now staff received less than 20 hours on they’re paychecks and we cant pay rent. Any questions about it are blown off or we’re told to go do “door dash”. Our schedules have “vgh” when really we are “igh” - involuntary go home. They do this so we cant collect unemployment. I’m pretty sure thats immoral. Oh! And after you tell management that an employee harasses people or that you were cussed out, they dont get anything but a “don’t do that again. “

Concentrix Response

2y

Positive Concentrix memories. That’s our goal. Full stop. So, we’re sorry you didn’t walk away with that warm glow of growth. We always want our leadership team to feel like they’re moving forward—both professionally and personally. That’s why we created programs like the iRise Mentorship. We’re going to dig into your feedback a bit more so we can get to the bottom of your experience and see where we can change. Thanks for your feedback.

Viewing 187 - 189 of 44,699 Reviews

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Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Strict

Cool if you like corporate robots

Manipulative and shady

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Jobs at Concentrix