Concentrix reviews

Low communication between anyone and everyone, system problems are always your fault, your blamed for being in conversations for to long when your waiting for another staff member to do there job, the training is rushed and they keep changing how your supposed to do everything and they expect you to know everything they change when they don't tell you that they changed something, they are not flexible with scheduling, it is very hard to get time off when you want or need it, they change your schedule at the end and beginning of the month without warning and they do not tell you so you have to have nothing other then your job in your life, if your sick be prepared to work through it all because you will need you pto for when you get system problems otherwise you won't get paid, you are rush to do your job very fast but they expect you to be perfect all the time, you have to have multiple chats systems with other staff in it to get help but you'll have to wait at least 10 minutes before you get a answer and because some staff member caused trouble everyone was forced to use another chat system for closing accounts, customers treat you how ever they see fit and you are forced to take the abuse and you can't say anything about it or you'll get nowhere or in trouble for saying something about it.

Awful below market pay, the constant change of team leads, awful policies, you are not allowed to end call with harassing customer, you can not get sick because they will count that against you, you are expected to only take 2 bathroom breaks in a 8 to 9 hour shift. Tier 2 are so arrogant and crass will be very rude to you, the systems they provide constantly crashes. Schedule change without notice and imposed mandatory overtime. They are aware many new employees have no options for employment so they are being very predatory in their policies because they know many do not have an option. Once this pandemic is over they will have a gross turn over since many will have such better options. The practices from this company during this pandemic should be investigated by local newspapers, they are taking advantage of those in need.