Concentrix reviews

3.9

76% would recommend to a friend

(44,713 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
3.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

-great virtual classroom training with small class size with human touch with trainers and team leads - great clients to work with, and keep you on your toes with consistent quality checks and evaluations -always make sure you are prepared and trained for the job

Cons

- terrible flexibility. They take the "open flexibility" too far. - changes your schedule every 2 months. So Everytime you get comfortable with a schedule, they ruin your rythum. If you're lucky, you will have somewhat input on your schedule. Even then, part time people are thrown under the bus. Latest schedule bids, part timers are excluded from any say -50 cents raise for double the amount of learned content to follow. I'm certain they are taking advantage and using slave work. - make you work even on holidays. No concept of days off, if you wanted Thanksgiving off, they will make you work on one of your off days that week, ruining any consecutive holiday plans. But they also change holiday off system, so you don't know what to expect. - force part timers to work 5 hours a day, but holiday pay only for 4 hours. While full timers get 8 hour holiday pay. - "clock on" nightmare. Takes the dumb page to load 15 minutes to sign in, but got to clock on and change for break on the dot? HR isn't very mindful.

1.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent benefits 401K plan (no flexibility).

Cons

They will back their client over their tenured agents. Poor planning for any scheduling requirements Poor salary/hour pay plans Not enough training for upper management or management. Poor communication with even basic information. Poor excuses/explanations when projects/assignments don't work Over entitled local management (upper echelons)

Viewing 214 - 216 of 44,713 Reviews

Glassdoor has 57,469 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.