Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Nov 23, 2019
Recommend
CEO approval
Business Outlook

Pros

I got my insurance license. That's really the only good thing to come of that place.

Cons

High stress Incompetent Unorganized Back biting Checks were never correct (there's a reason there's a class action lawsuit against them) The supervisors dont even know the rules, they tell you to do something or that something is ok and then write you up for it. Training was the worst I've ever had in a call center. The trainer didnt know what she was doing. We would answer question on the slide show correctly and she would tell us we were wrong just for the next slide to confirm the answer we had given was in fact right. I never once seen a code of conduct guide for this place, and no upper management could tell us where to find one or show it to us. So much more I could write on here but I'd be here for hours.

2.0
Oct 30, 2019

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

not much anymore.... only good thing is you can have a lot of growth if you are willing to move to other departments in the organization

Cons

Low pay, no work life balance, terrible culture.

2.0
Oct 5, 2019
Recommend
CEO approval
Business Outlook

Pros

12 attendance occurrences. Casual atmosphere. Nice view from windows.

Cons

Low wages, high turnover, disorganized and unaccountable management. Opaque, shifting policies, weak strategy to compete in marketplace. Completely dysfunctional software. Frequent VTO/MTO.

Viewing 217 - 219 of 44,712 Reviews

Glassdoor has 57,467 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.