Connection reviews

3.3

56% would recommend to a friend

(829 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews
3.0
Jul 7, 2017

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to learn about different vendor solutions.

Cons

Seems to be a lack of focus for the services group. Benefits are lacking especially around paternal leave. Most tech companies have at least 4 weeks of paid leave.

avatar
Connection Response
9y
Thank you for recognizing that we are invested in enhancing your knowledge. Our teams are trained to assess, design, implement and manage comprehensive solutions from the desktop to converged infrastructure. Connection delivers, installs and maintains all technology nationwide by leveraging our top-tier vendor partnerships and our Professional Services expertise. As a National Solutions Provider, we are committed to support the entire IT lifecycle to ensure we improve the value and quality of the services we deliver. We have several initiatives underway to further develop our services capabilities. These initiatives will simplify and optimize your interactions with the Professional Services group. In addition to comprehensive benefits to help you enjoy and manage your responsibilities at work and at home, Connection offers leave of absence options to address the personalized needs of our employee population. Connection’s Leave of Absence Policy and the Family and Medical Leave Act of 1993 provide employees the ability to request time away from work to care and experience the arrival of their dependent(s).
2.0
Jun 19, 2017

Lack of vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and a strong work life balance.

Cons

Very old systems, is stuck in the 90s with the sales mentality. Needs to upgrade management with other industry talent.

avatar
Connection Response
9y
We vehemently agree that we are surrounded by great colleagues and we exhibit a strong work-life balance. You are also correct in stating that success is not defined by phone activity. Creating a foundation for long-lasting and rewarding partnerships with our employees and our customers is critical to our success. We secure and retain top talent. We provide that talent with effective tools and resources. We invest in our talent’s professional development. For our customers, we employ a collaborative approach to the design, deployment and support of technology. This approach coupled with our purchasing power and technical expertise has earned Connection the reputation of trusted advisor with our customers. It’s that operational excellence throughout every employee and customer engagement that lends to our success. As we actively deploy system enhancements, we recognize additional infrastructure investments are necessary to enhance our operational synergy. Thank you for your feedback.
3.0
Jun 16, 2017

Technician I

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, voluntary overtime when needed, 3 weeks vacation to start off

Cons

Low wages, very little raises, no vertical or lateral movement

avatar
Connection Response
9y
It’s disappointing to hear that your Connection experience isn’t meeting your expectations. We agree with your assessment regarding the robust benefit offerings that are inclusive of a generous vacation allowance upon hire at Connection. We examine the labor market routinely to ensure our total rewards strategy remains competitive for prospective employees and retains talent. In addition to establishing goals and objectives for performance, managers provide guidance to employees who express an interest in their professional development at Connection. Your success is our success. You are encouraged to reach out to your Manager and/ or your Human Resources representative to discuss your particular concerns further.
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Glassdoor has 876 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.