Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Connection?

56% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 84 reviews)); "The benefits are great!" ((in 59 reviews)); "Has good work/life balance" ((in 29 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 28 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management" ((in 54 reviews)); "low pay compared to other companies" ((in 45 reviews)); "Low Salary but high commission potential" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

56% would recommend to a friend

(828 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

5.0

Feb 4, 2017

Fantastic training program and great support resources.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people, fun environment, great vendors, lots of potential to earn decent money. Younger sales force, fun events. Great entry level sales opportunity.

Cons

60-70 call prospecting minimum/day. This will aid to your success and make you learn and get more comfortable . Cubicle environment.

2.0

Jan 18, 2017

Stuck in the past.

Sales account manager

Recommend

CEO approval

Business Outlook

Pros

Hours are good, benefits are good. Pay for sales is decent if you have no experience and are just starting out but this is not a place for those with experience. Free lunches, raffles and annual trips. Good opportunities to take on other positions within the company if sales isn't your thing.

Cons

For Sales the pay is only good for those who are new in the business or those who are in the top 10% of the company. For everyone else this place just isn't worth the money they pay. Depending on your territory your management team could be good or it could be terrible. No real "leaders" just micro-managers who are puppets of the directors. Internal systems are incredibly outdated and slow. Reps are often pulled in many different directions which take time away from doing what you are supposed to do. Sell. There is some potential here but this is a culture that doesn't do well with change. The sales floor can be very toxic with all of the negativity and this starts with management. A lot of gossip and not a lot of professionals who just want to work. Be prepared to cold call all day long. If that is not your thing, look elsewhere. They track each call and will occasionally listen in on your calls without you knowing. Good for some folks but terrible for others.

Connection Response

9y

Thank you for your feedback.There is plenty of opportunity as you suggest to earn excellent compensation and career progression at Connection. We recognize it does take time to build a portfolio here. However there are several examples of employees who are not in the top 10% who earn pay well above the market for Inside Sales Account Managers. We do recognize the need to update our systems and while many enhancements have been made, we understand the need to continue this path. Our objective is to provide an environment where employees can thrive. That said we will look into your comments on how to improve our management effectiveness.

3.0

Jan 10, 2017

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership team is strong. Good people.

Cons

Commission structure is dismal. Slow to adapt to market change. System extranets do not meet customers needs or wants.

Connection Response

9y

Thank you for your feedback on working at Connection. Connection provides a compensation structure for Account Managers by providing a bridge for the first several years as new Account Managers build their books of business. Our compensation plans are reviewed to see if they are yielding the desired results. We understand the challenges you mention with systems and there have been a number of enhancements that have been made and there will continued investment in operational efficiencies.

Viewing 658 - 660 of 828 Reviews

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Reviews by job title

Fantastic training program and great support resources.

Stuck in the past.

Sales

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