Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Connection

      Is this your company?

      Connection reviews

      3.3

      54% would recommend to a friend

      (828 total reviews)

      Timothy McGrath

      48% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      828 reviews
      5.0
      Jul 2, 2016

      Best Environment I have experienced. Lots of Potential.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Management that does not micromanage. -Just introduced a good base salary of $40k year 1, $38k year 2 and $36k year 3. This salary allows a livable wage as you build your book of business. -VERY high earning potential. -Lots of perks and free lunches/swag. Plus perks for hitting goal, getting calls with vendors and creating opportunities. -Lots of bonuses.

      Cons

      -Some luck involved, can be disheartening when a newer person gets a big deal even when they haven’t talked to anyone and the vendor reaches out to PC Connection and that person luckily is tagged to that account. Can be good if it happens to you though! -It’s a grind. 50-70 calls everyday, lots of hang ups and people not answering or blocking/screening your calls. Sometimes feel like a typical telemarketer, even though you’re not. -Takes time to build your book of business. Have to stick it out for 2 years or so. -Can be tough to ask the right questions when you get a decision maker on the phone if you’r not tech. savvy. -Training is good, but does not really stick. You need to just do it in order to learn the systems. -The software program JDE is INCREDIBLY old and NOT intuitive. Something out of the 80’s. Literally looks like MS dos.

      avatar
      Connection Response
      9y
      Thank you for your positive comments about working at PC Connection. Glad to hear you feel we are providing you with tools to be successful. We understand your concern over JDE being an outdated system and our IT organization has several initiatives underway to improve our systems.
      1.0
      Jun 29, 2016

      meh

      Operations employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      personal trainers for group workouts at no charge there are company wide holiday lunches and that sort of thing. but frequently lunches are catered for the sales reps. leftovers for the rest of us. maybe. free coffee, provided by Symantec sponsor

      Cons

      pretty much everything else from the minute you set foot in the door. micromanaging supervisors, unresourceful Human Resources dept, offensively pathetic "incentive" programs for Operations employees.

      avatar
      Connection Response
      9y
      It is unfortunate that you do not enjoy the working environment. You fail to mention the additional benefits that were not in place before PC Connection, Inc. purchased Softmart. These include a significant reduction in your medical contributions equating to almost 50% less deducted from your paycheck, better prescription drug coverage, tuition assistance, better paid time off including dedicated sick time and dedicated vacation time contrary to your statement, better disability benefits including company paid LTD, Adoption Assistance, Fitness Reimbursement, Computer Loan Program and many other perks.
      4.0
      Jun 27, 2016

      Data Driven

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, fair, results driven company. Good benefits and working environment.

      Cons

      Slow to change. Many levels of decision makers.

      avatar
      Connection Response
      9y
      Thank you for comments on PC Connection as a flexible, fair and results oriented company. We do appreciate your feedback on change management and approvals, and will review with the Management Team.
      Viewing 706 - 708 of 828 Reviews
      Related searches: Connection jobs | Connection salaries | Connection benefits | Connection interviews
      ReviewsConnection reviews

      Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.