Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Connection?

54% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 68 reviews)); "good work/life balance" ((in 29 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "Good training" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 56 reviews)); "low pay compared to other companies" ((in 39 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

54% would recommend to a friend

(828 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

5.0

Jul 12, 2016

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Robust Training. Mentors. Encouragement. Great Pay potential. Lunches. Realistic KPIs. You get out what you put in. Patient coworkers.

Cons

Systems could be updated. A bit of the "not my job" attitude from some. Lots of channels to get action.

Connection Response

9y

Thank you for recognizing the outstanding opportunities in Sales for our Account Managers. As you indicated, we provide a supportive environment that will help your success. We do recognize the need to upgrade our systems and now that we are part of PC Connection, Inc. we will be doing some joint systems review to see what the best approach will be for both companies in the short term and in the long term to offer better tools for us to enable success.

1.0

Jul 7, 2016

Horrible company with no heart

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good training Office environment reasonable growth path competitive pay and benefits

Cons

Uses personality and other assessments which are highly discriminatory and rule out very qualified and hardworking candidates.Company hides behind supposed 'experts' that peddle these biased testing regimes. The fact that the company would prevent a good worker from coming on board shows their lack of humanity. I for one am telling everyone what a horrible management mentality this company has.

Connection Response

9y

Thank you for pointing out the many positives in your review, such as good training, good growth path, and compensation. PC Connection does not depend on the Sales Assessment as the sole determinant in its hiring process; in fact it is not even the most important determinant as you allude. A candidate’s work history and questions centered around the ability to do the job in question are also key components in the selection process. It is worth noting however, that the Sales Assessment has been validated as a tool to utilize in the hiring process and the assessment we use for sales is very common and utilized by many Fortune 1000 Companies.

3.0

Jul 7, 2016

Sales Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Treated very well when starting out (bonuses, paid training, etc.). Constantly has different events, free food, giveaways, etc.

Cons

After a short time, your sales goals jump through the roof dramatically. Lots of cold calling as well.

Connection Response

9y

Thank you for your feedback. We do offer our sales representatives excellent opportunities to be successful via training and variable compensation opportunities. Thank you for suggesting to have our more senior sales representatives help our newer people. We will let the President of our SMB sales division aware of your comment.

Viewing 703 - 705 of 828 Reviews

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Connection reviews

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Account Manager

Horrible company with no heart

Sales Rep

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