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      Connection

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      Connection reviews

      3.3

      54% would recommend to a friend

      (828 total reviews)

      Timothy McGrath

      48% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      828 reviews
      4.0
      Jul 20, 2016

      Full of opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Softmart offers opportunity to everyone that is willing to work hard. If you are looking to expand the breadth of your IT knowledge and grow a career this is the place. The management is open to hearing suggestions and using those ideas that fit the company model to grow. Cooperative team environment.

      Cons

      None that I can really think of.

      avatar
      Connection Response
      9y
      Thank you for acknowledging the vast opportunity at Softmart, and now that we are part of a much bigger Company in PC Connection Inc., the opportunities have increased exponentially. We are happy that as a long time employee, you find Management approachable and willing to help you succeed.
      1.0
      Jul 18, 2016

      People leave managers, not companies.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has decent benefits and overall a good culture. The only reason I stayed with the company as long as I did was because of my customers and my coworkers, NOT including any management. Interview process was thorough and timely. HOWEVER, this is a case by case basis.

      Cons

      POOR management. Everything is great here until you need to ask for help. While the sales training team was wonderful, they cannot hold your hand every minute of the day. new hires still need guidance and support from their managers at times, things that were non existent from my manager. HR was completely useless, a bunch of children who don't understand a thing about employee/employer relations or conflict resolution.

      avatar
      Connection Response
      9y
      We are sorry you did not enjoy your experience at PC Connection. As you state, we do have a good culture, benefits and training.
      1.0
      Jul 14, 2016

      The company uses assessments ONLY in hiring but denies it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training Diverse products and services competitive pay and benefits work/life balance

      Cons

      Denies using assessments as only preliminary screening tool. If you do not pass assessment you dont talk to ANYONE and they never give you feedback.These assessments are not based in reality and you need to be dishonest to pass them it is well known. poor ethics and treatment of employees

      avatar
      Connection Response
      9y
      PC Connection does not depend on the Sales Assessment as the sole determinant in its hiring process. A candidates work history and questions centered around the ability to do the job in question are also key components in the selection process. It is worth noting however, that the Sales Assessment has been validated as a tool to utilize in the hiring process and the assessment we use for sales is very common and utilized by many Fortune 1000 Companies.
      Viewing 700 - 702 of 828 Reviews
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      ReviewsConnection reviews

      Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.