Connection Customer Service (CSR) reviews

Bad base pay with no pay increases

Awful on boarding training, favoritism is on the top of their agenda, targeting certain employees seems to be common, expectations depends on if management likes you or not. Read all of their policies, it’s very concerning. They can do whatever they want to you at any given time. Management and training do not teach the same things. You’re constantly mislead on expectations. They treat your role like a call center, all they care about are calls. I’ve never been more turned off by a sales position in my life.HR is not your friend here. Once I complained about targeting and obvious misconduct (with proof), I was targeted and fired a few months later once I submitted the evidence.