Apr 25, 2017
Connectivity Source Response
9yI am sorry to hear about your frustration and we always appreciate feedback but I do want to address some items. This is retail sales and in order to make money, you have to give customers a great experience and sell solutions that will make their lives easier. Our compensation plan has more upside to it than any other wireless retail in Houston - as long as you perform average or above. In order to receive a payout, you have to sell 22 boxes... that is less than one per day worked. If you are having problems with that, let us know and we can assist you. There are large commission checks handed out and yes we do celebrate them! Here are the actual numbers that you left out (using March 2017 as an example). - Out of 372 Sales Rep Employees - 306 Qualified for a compensation payout. = 83% - Our Top 100 Sales Makers earned an average $1730 - The other 206 Sales Makers earned an average $415! If you are outside of those groups, then we are probably equally as frustrated with your performance as you are but we want to help get you to where you want to be. Please communicate with your leadership so we can help anyway we can. We are very transparent with how the compensation plan works... the individuals who show up and work hard WILL make money. The individuals that show up and wait for things to happen are probably not in the right place. I am not sure which training you are referring to - from your direct leadership or our internal Learning Management System. Everyone that has used our internal iLearn training has raved about how it helps them. Each of us learns differently and we understand that. Let us know how we can help!