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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.6

      69% would recommend to a friend

      (809 total reviews)

      Ed Evans

      71% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      1.0
      Mar 25, 2015

      Corporate ambition to be big can not hide it's small business culture.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays higher than average in the industry

      Cons

      It is a boiler room/boot camp for people that are just wanting a step-up from a typical call center. It is a small business that has micromanaging as its only way to even survive the day. Employees are timed to get bathroom breaks and lunches. This place is literally a modern-day slavery camp where there are no respect for employees from management and thus to each other.

      1.0
      Feb 14, 2015

      Very strict attendance policy!!

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical, dental, vision benefits are great, pay is good, they do have employee appreciation days and meeting every few months, they are kinda fun.

      Cons

      The attendance policy is so stupid. I worked there for 3 months and my child got really sick, they fired me for missing days so I could take her to the doctors. I asked if they had FMLA (family medical leave act) and was told no..um it is a federal law that companies have it and when I confronted them about it, the HR lady said she would look into it. Never did, they fired me. And my supervisor was horrible and played favorites and lies to upper management . Horrible place to work.

      1.0
      Jan 7, 2015

      Management is terrible

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and payment is okay, but that is changing along with everything else

      Cons

      Management and supervisor are terrible , if your supervisor doesn't like you they look for reasons to fire you. They are all talk, they give no warnings and and add accuracies ,they make up fake reasons to fire anyone. Don't ever try to be great because they fire their top performers .

      Viewing 31 - 33 of 809 Reviews
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      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.