Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
2.0
Aug 22, 2017

Caa

Recommend
CEO approval
Business Outlook

Pros

Good benefits, and good pay

Cons

Too high of a call volume with not enough employees. High turn over rate because of RIDICULOUS expectations of no emergencies or situations you cannot help. There is no wiggle room in this company. If you're late or need to call of due to being sick or your child being sick, kiss your job goodbye. They're losing people because of their crazy standards for amount of occurances allowed. Accidents, emergencies and unforeseen things happen ALL the time, but this company could care less.

2.0
Jul 30, 2017

No empathy

Recommend
CEO approval
Business Outlook

Pros

Health insurance is paid for if you follow some health tips.

Cons

No empathy for employee. Reduce pay when they want.

2.0
Jul 11, 2017

CAA, Customer Account Advisor

Recommend
CEO approval
Business Outlook

Pros

Good benefits if you can wait for 6 months.

Cons

Pay is low to be a hoodini of sorts. Meaning your providing service to the senior community which despises technology in the first place. You have to wait to be bonus eligible for 6 months but are expected to be a sales superstar but don't get compensated. Consumer Cellular is not a carrier, therefore are put in a precarious scenario if one of the two networks is experiencing issues. I.E. Smart Phones Unable to receive and send Pic Messaging(ongoing issue)Some Supervisors set there Pods up like your in a Kindergarten Classroom.

Viewing 49 - 51 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.