Consumer Cellular reviews

3.6

69% would recommend to a friend

(809 total reviews)

Ed Evans

71% approve of CEO

68% positive business outlook

Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
Jan 2, 2018

Not great.

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, you get potlucks sometimes...you can do fun stuff around holidays? There really isn’t anything else I can say that is kind.

Cons

You have to meet a certain call requirement, if you don’t you get put on probation until it’s resolved. You have to be on the phone with customers for a minimum of 4-8 minutes, even if it is a call you have to transfer. If you have to many calls per month, you get in trouble. If you don’t have enough calls per month, you get in trouble. If you help the customer with their problem to quick, you get in trouble EVEN THOUGH YOU HELPED THEM and you were SUCCESSFUL at helping them. If you don’t get a certain amount of Sales, you get in trouble. They do not care if you are sick, if a family member dies, or if your car breaks down. They DO NOT care. You will lose your job because of their strict attendance rules. You’re in College and are just working this job for the money? Good luck getting a schedule that will work around your college schedule! You have to work your life schedule around Consumer Cellulars schedule.

1.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

There are no pros. I wish I had even one little positive thing to say but I don't.

Cons

Everything. You will regret taking a job here, I can promise you that.

Viewing 46 - 48 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.