Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Jul 17, 2018

Making a Career

Recommend
CEO approval
Business Outlook

Pros

Consumer Cellular offers a friendly atmosphere that feels like a big family. There are lots of opportunities to move up to a multitude of different positions. Many benefits are offered including luncheons, paid insurance premiums for employee and a discounted rate for spouse/children, friendly competitions, etc.

Cons

Attendance Policy (however I do understand why it needs to be strict)

3.0
Jul 12, 2018

Decent job but not career worthy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall Laid back environment especially depending on who your supervisor is. A lot of OT is available with incentives during holiday season.

Cons

Management is not the greatest, supervisors do not know what they are doing, never on the same page as each other which is contradicting. Favoritism when it comes to getting extra help and any chance of promoting within. Will almost go out of there way not to help you and leave you stranded during difficult situations with customers on the phone.

1.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

There are no Pros

Cons

They treat there employees like inmates and run there call center's like prisons. I was fired for having a family emergency. My supervisor told me if I was worthy of saving they would let me know. The next day I was not offered an opportunity to say anything just walked to the front of the building taken to a small room and was told they would let me know ....oh did I forget to mention this was after my supervisor told me she could be a B...h. I was also told I was not meeting my numbers after three weeks out of training and still was in my first 90 days.

Viewing 616 - 618 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.