Zero tolerance for unforseen time off. Our training class was literally told by the GM "Lets say you use your three occurrences and get in a car accident and need to call in a fourth time within a 90 day window. Well we would have to fire you for attendance"
Amy company that would fire you while you're in the ER need to evaluate their values.
Marketing themselves as a cell phone provider for elderly yet force you to cell smart phones to customers that literally call in "because their phone is broken" only to find out they don't know how to turn on their basic flip phone....Then mark you down for long call times.
Every call is completely scripted. If you like reading the same sales script to EVERY customer this might be the job for you.
If you like being lied to by the owners (which happen to be Angel Investors) this might be the position for you.
If you like being docked for sick time when the entire call center had to call in due to an overwhelming amount of snow and hazardous road conditions, this might be the job for you.
This was the WORST call center job I've ever had. Their "Now hiring" sign on the side of the road is up year round for a reason ; poor management name and poor ownership.
Lastly they don't even have their own cell service. They piggy back off of TMobile and ATT which happen to have one of the worry signal reliability second to sprint.
I could go on and on... Lastly don't plan on finishing out your two weeks when you put in your notice. They will let you show up at 5am, then escort you out like an outcast.
Take my advice, don't apply unless your desperate, and when you quit, do it via email.