Consumer Cellular reviews

Way too many rules (no spitting outside, no swearing around co-workers, sent home without pay if you pull out your phone). Strange closed-door meetings between supervisors on a daily basis. Promises made by managers never happened (mostly about implementing new things). Very strict attendance policies. Too much overtime (instead of just hiring the right amount of employees they force current staff to work on days off). Less than average pay and forced to meet quotas to get bonuses. Lots of conflicting information between departments.

You have to meet a certain call requirement, if you don’t you get put on probation until it’s resolved. You have to be on the phone with customers for a minimum of 4-8 minutes, even if it is a call you have to transfer. If you have to many calls per month, you get in trouble. If you don’t have enough calls per month, you get in trouble. If you help the customer with their problem to quick, you get in trouble EVEN THOUGH YOU HELPED THEM and you were SUCCESSFUL at helping them. If you don’t get a certain amount of Sales, you get in trouble. They do not care if you are sick, if a family member dies, or if your car breaks down. They DO NOT care. You will lose your job because of their strict attendance rules. You’re in College and are just working this job for the money? Good luck getting a schedule that will work around your college schedule! You have to work your life schedule around Consumer Cellulars schedule.