Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      809 reviews
      1.0
      Sep 11, 2024

      Please READ!!!!!!

      Vcr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly nothing good comes from this company.

      Cons

      Pay, managers, training, hr, TSS's Training is horrendous. The only reason they place reviews is to make the company look better after all of the one star reviews. Do not give this company the opportunity to ruin you mental health. The company has one department that's does everything. Troubleshooting can take hours with a customer while not getting help from anyone. The managers are incompetent and mean. The trainers use scare tactics and don't try to go to HR about the harassment and hostile work environment they will make it worse. Run for your life and dont give these ppl the time of day!! Ppl are not lying about the reviews they are true!!

      3.0
      Nov 30, 2023

      Lacks leadership

      Sr engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consumer was built on people and technology, and those bones still exist. The people who were there when it was a scrappy company still want to solve problems and collaborate.

      Cons

      Leadership is disorganized and ineffective at best. Employees are demotivated and disempowered. Different departments have no awareness of each other's goals and often work at odds with each other.

      2.0
      Oct 20, 2023

      Dysfunctional Executive Management

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a good bonus program and really good people.

      Cons

      The executive team has ZERO strategic planning because they have created a culture of focusing on short-term bonus metrics. Every action is reactive instead of proactive. Major project priorities change frequently (about monthly) and all development teams are forced to change focus accordingly and are given very short timelines to adjust and deliver. The executive team behaves as if they are a small nimble company, but they aren't. And chaos reigns every time priorities shift. There is never any consideration given to the COST of making such changes (switching costs, lost benefit from delaying projects as focus changes, churn and stress placed upon development teams) as they only look at the benefit (short-term metrics).

      Viewing 64 - 66 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.