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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.6

      69% would recommend to a friend

      (809 total reviews)

      Ed Evans

      71% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      3.0
      Dec 10, 2018

      Not that bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime, flexibility, break room, helpful supervisor

      Cons

      Angry customers, Back to back calls

      5.0
      Nov 27, 2018

      CAA

      Caa
      Recommend
      CEO approval
      Business Outlook

      Pros

      They start paying overtime after 32 hours.

      Cons

      I could not find any Cons while I was there. I just wanted to move onto a different field.

      4.0
      Oct 8, 2018

      So far so good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The envoirment is welcoming in PHX3, the people are amazing. The new layout is nice.

      Cons

      The training is kind of quick compared to other call centers, I feel if you take a little more time to train agents they will not leave so quickly. I overhead a lot of people who quit talking about how they felt they did not know anything. The training schedule is pretty strict, two 10 minutes or one 4 hour occurence in 7 weeks.

      Viewing 766 - 768 of 809 Reviews
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      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.