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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      1.0
      Oct 26, 2024

      Hostile work environment

      Csr 3
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pro is you get your foot in the door for call center experience. And the learn who not work for.

      Cons

      This company does not follow policy. The supervisors change the policy to how they see fit to keep you in the lowest position. No growth. There is no clear communication within the company either. My mental health was bad by the time i was terminated, i had to go to counseling. Once you are let go, mangement also threatens other co workers to not talk to you out of work or they will loose their job as well.

      2.0
      Aug 23, 2024

      .

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly the only thing paid training

      Cons

      Management doesn't know anything you will most likely know more than you manger will Upper management don't care for employees

      avatar
      Consumer Cellular Response
      1y
      Thank you for expressing your feedback. We are sorry to hear you didn't have a good experience during your time with us. We recognize how important it is to have confidence in your leaders. We agree that our agents deserve to be supported by their leaders with clear and consistent communication. We hire and develop experienced leaders and provide them with ongoing training in effective communication and performance coaching so our agents can benefit. We are very sorry to hear this was not your experience. If there is additional feedback you are willing to share we would appreciate you sending to talentacquisition@consumercellular.com so we can continue to grow and improve.
      1.0
      Aug 20, 2024

      Poor place to work

      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited overtime and employee phone plans

      Cons

      Managers that are chosen based on friendships . I had 53 sales and they let me go before they had to pay me my commission str8 crooks they fired me because I said the manager was a amateur

      Viewing 88 - 90 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.