Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
4.0
Nov 12, 2017

Great job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work if you want bonuses, ot after 32 hrs and full benefits

Cons

It’s a hard job! There are so many different problems with smart phones it is impossible to be prepared for all of them!

3.0
Oct 28, 2017

Call Center Customer Account Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were high quality employees and management.

Cons

Required Call Center metrics were very difficult to achieve. Calls were micro-managed. Very stressful position with high turnover. Manager told me "the quality of my work was much better than the quantity of my work". That was when I knew it was time to leave.

1.0
Sep 16, 2017

Senior CAA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefit that's about it. There's no pro . Made great friends despite management who doesn't want people to mingle.

Cons

The Phoenix office worst place to work. Since I had work for the main office Portland.Favoritism that's how they promote. After 2 years you get 34 cents raise. They make up things when they don't want to promote you. Cause management has their little favorite list. Even if those people know nothing and take advantage of the system. After 7 years and 4 in Phoenix this was the worst job I've ever had. When a company has lots of people quitting that been there forever. That should send a message to CEO. All is fake from caring for their employees. Your just a number.

Viewing 121 - 123 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.