3.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook
Pros
Benefits are great and the people are really friendly.
Cons
Way too much training for sales (the easiest part) and not enough training for trouble shooting (the hardest part) Not enough TSSs and Supervisors for the trainees, customers sometimes had to wait an additional 10 minutes on hold while I found someone to help answer my questions.