Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
3.0
Mar 20, 2018

Customer Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and the people are really friendly.

Cons

Way too much training for sales (the easiest part) and not enough training for trouble shooting (the hardest part) Not enough TSSs and Supervisors for the trainees, customers sometimes had to wait an additional 10 minutes on hold while I found someone to help answer my questions.

1.0
Mar 14, 2018

Csr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make some money.

Cons

FEMALE MANAGER 65 needs go she on drugs . Cause got 9 years we all have deal with Mico manager. Yes she only got guys . Poor Management She only for the guys. Employees stuck on shift .

2.0
Nov 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The environment is excellent. Co-workers extremely suportive.

Cons

The training is too short. I did not know up selling is part of the position.

Viewing 118 - 120 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.