Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
3.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Fairly new company with good potential for growth. Good employee benefits.

Cons

Line supervisors are, for the most part, supportive, capable, and professional; however. there are others who, display total disrespect toward subordinates and create an atmosphere of job insecurity and contempt. If one is unlucky enough to be assigned to report to one of this latter group, extreme uncertainty, tension and negativity is the likely daily environment. As a result, People come and go at a fast rate. Their employee turn-over is unusually high. In general, the corporate culture is impersonal and cold.

5.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I am really not sure why there is so much negativity on the page. I've been working for consumer cellular for about 8 months now and the place hasn't ceased to amaze me in any regard. The attendance policy is strict during the first few months during training but, honestly, what do you expect? It's a job. It shouldn't be hard to go to work everyday. Let's get real here. After your first few months, you're alloted tons of UTO, PTO, fully paid benefits (life, health, and dental insurance, matching 401K, long term disability, etc.), flexible schedules, and bonuses. Plus the pay is VERY reasonable for the type of work you do. Growth is the most notable characteristic that CC offers in my opinion. Since the customer base is growing so quickly, there is tons of room for potential growth if you look for it. You will still need to work hard, but it will be noticed (unlike a lot of jobs out there). The people you work with are generally very nice and it feels a lot more like a family than anything else. The founders and real people who go out and help the community and ACTUALLY give back. They don't have large offices that overlook their workers but rather humble sized offices that always have their doors open. Overall, I can honestly say that I've never been happier at a job like I am at Consumer Cellular.

Cons

None at the moment.

5.0
Jan 26, 2016

former employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent environment, great team building and it felt more like family not just work

Cons

The cons would be shift bids but the supervisors go above and beyond to ensure you know the job so you should be able to excel and do great earning you the shift you desire

Viewing 130 - 132 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.