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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      3.0
      Jan 27, 2017

      Great Customers, Terrible Management

      Customer account adviser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly customers, large cubicle, great part-time pay, part-time benefits, good product

      Cons

      Disgenuine management, completely unflexible schedule, disrespectful HR, outrageous customer hold times, constantly changing policy

      5.0
      Jun 21, 2016

      Feels like family!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone (CFO’s down to fellow co-workers) make you feel like you’re part of the family. No matter how long or short your time with the company has been. Consumer loves to see their employees be successful, if you have dreams of moving up in the company they stand behind you and help you achieve those goals. Let’s not forget the pay their employees extremely well, and offer their employees Medical, Vision and Dental insurance free of charge! I love how the company recognizes their employees for the good work they are doing, and shows their appreciation throughout the year with giveaways, free catered lunches, paid employee meetings etc.…I love working here and can see myself building an amazing career here.

      Cons

      I have no downsides to list. The company is amazing and I am only sad I didn't come to work for them sooner!

      3.0
      Jun 10, 2016

      Employment

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many schedules available. Paid training. Benefits are some of the best I've ever seen. Mainly inbound calls.

      Cons

      Training is too short for the amount of information that needs to be learned. Everyone's schedule changes every 6 months.

      Viewing 205 - 207 of 809 Reviews
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      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.