Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
3.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

> Good pay. On par with industry for positions. > Good bonus when you are in leadership positions > All USA employees > Diverse workgroup representing all walks of life

Cons

> Nepotism and favoritism at times > Some odd policies on raises and bonuses

4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place for starting out. You actually do promote if you work hard and most of your higher ups are happy to help you reach those goals.

Cons

You will begin to feel like a robot. Despite being trained in everything and having a variety of different types of calls, everything becomes repetitive, you're spitting out the same script over and over, your calls are usually constant and back to back, you don't really get a breather in between, and where they used to allow us to occupy ourselves with coloring, puzzles, diamond paintings, etc. while talking, when we aren't doing anything on the computers, they now expect us to stare at a wall. I worked there for 5 years and while I do highly recommend this place to anyone looking to get a comfy job, especially straight out of school, this job made me feel so burnt out and dead inside. It's been 5 months, I'm still recovering.

1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The staff were good people with a good work ethic. They bought us bagels once.

Cons

*Poor management. *poor communication *baffling decision making *inability to communicate with staff without getting angry *frequent layoffs *lied on reviews for supervisors and employees alike. *broke state laws around bereavement and punished folks for uncontrollable events.

Viewing 250 - 252 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.