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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
2.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The co-workers in training were a blast to work with. They all had an awesome persona, and made training that much more bearable.

Cons

Short breaks for full-time (one 30-minute lunch, two 15-minute breaks), inexperienced management/HR, will fire you for pretty much anything

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ContactUS Communications Response
9y
Good morning and thanks for taking the time to provide us with your feedback. Feedback, whether positive or constructive helps us grow as an organization and helps make sure we are creating the best environment possible. I'm so sorry to hear that this wasn't the best experience for you. I appears, from your comments, as though you were in training during your time with us. I will say, we do have pretty strict procedures for training. At ContactUS we take training very, very seriously because it is so important that we train and prepare employees to be successful. When time is missed in training it not only sets that employee back but potentially the class, too. I can promise you that our employees are not disposable, in fact they are quite the opposite. Our employees are of the utmost critical part of our business. Our employees make the company successful and make our clients successful! I'd love the opportunity to discuss your specific situation should you be interested. Our contact information can be found on our company website or feel free to e-mail hr@contactusinc.com.
2.0
Jun 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Respectful and understanding management, good starting pay, flexible hours, easy to find location, quick hiring process with quick multiple interviews, good company orientation

Cons

Computers barely work, no tech support available on weekends without calling them in, upwards of one month to get employee sign in info, clients frequently take a long time giving you log in credentials, management often no call no shows, several departments feature no training, computer logins either don't work or are changed, qa's take very long to get and are not tailored to untrained employees meaning untrained employees are punished for information they don't have, building unlocked 24 hrs a day

Viewing 46 - 48 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.