employer cover photo
employer logo
employer logo

ContactUS Communications

Is this your company?

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
avatar

Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
1.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Recruiting process is sucks. Pretty

Cons

quick pay, always on time

avatar
ContactUS Communications Response
2y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations, and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, We would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

None I can think of.

Cons

A typical day of work is super aggressive entitled older customers who is taking out their frustrations on you due to the poorly handled customer service of others & your clients defective website. Terrible management that make new employee's feel incompetent. They give you software that runs in slow motion. Phones are always choppy. Customers can never hear you. "Flexible Schedule" to them means 8-9 hours a day & 5 day work weeks with NO room to change. They will tell you the training schedule for nesting is mandatory (Nesting is 2 weeks of training for 6 days each week). I applied for part-time but got put into full-time hours anyways. I tried to get them to change it and they say "it's not guaranteed". To add icing to the cake, you're being poorly compensated. ContactUs is NOT the way to go if you're looking for remote work do not waste your time with ContactUS. Keep looking.

Viewing 49 - 51 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.