Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"Pay, work from home is convenient." ((in 9 reviews)); "Nice coworkers Thats about it" ((in 5 reviews)); "Great people" ((in 5 reviews)); "advancement opportunities" ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 4 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"It was the exact same training with a whole new group of people." ((in 8 reviews)); "Low pay, expensive employee benefits, low quality training, inconsistent policies and favoritism in leadership" ((in 7 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 5 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "No benefits for hourly workers only salary 😩 42.5 hours a week" ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews

1.0

Dec 31, 2023

Dont waste your time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None i can think of

Cons

Expectations are too high the training is slim to none the management has a power trip and to top it offthey kept my last paycheck after i quit.

1.0

Mar 2, 2022

Don't know what they are doing...

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay, work from home is convenient.

Cons

Disorganized and don't take time to develop employees. No paid holidays.

5.0

Dec 1, 2021

Upward Mobility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) Started as a CSR and have been promoted into 3 other roles (I've worked here less than 2 years) 2) It's a call center specializing in retail customer service

Cons

1) It's a call center specializing in retail customer service 2) Pay / Benefits can be less than appealing

Viewing 55 - 57 of 190 Reviews

Top companies for "Compensation and Benefits" near you

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Personnel Partners

3.7★Compensation & Benefits

Jobs at ContactUS Communications

Inbound Customer Care Agent

Customer Support Agent (Onsite PA)