Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"Pay, work from home is convenient." ((in 9 reviews)); "great coworkers" ((in 6 reviews)); "Fun people to be around most days." ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 4 reviews)); "Cool Incentives" ((in 3 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"completely disorganized ,poor training, never seen an actual paystub" ((in 10 reviews)); "Favoritism to the extent if one person on your project has their own unspoken opinion of you, and you do a better job than them, you'll be fired or removed from your project without warning." ((in 8 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "They do not give you any bonuses" ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

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ContactUS Communications

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (190 reviews)

Ratings by demographic groups

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ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews

2.0

Nov 19, 2021

This place is a joke

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was close to home, and chances are you will know almost everyone who works there

Cons

Pay sucks. Management sucks. Too worried about the dress code and food and drinks on the floor. Very cliquey. I could go on and on about the negatives.

1.0

May 28, 2021

Okay job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only pro.

Cons

Lack of communication from supervisors to CSRs. Pay sucks. Blackout days during holidays and retail sales and promotion.

5.0

Apr 12, 2021

ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good easy understanding flexible hours

Cons

time off the pay is low

Viewing 58 - 60 of 190 Reviews

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ContactUS Communications

ContactUS Communications reviews

Company ratings over time

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Reviews by job title

This place is a joke

Okay job

ok

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