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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
1.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Majority of your coworkers have quit/been fired and brought back so they have enough experience to teach you everything that they don't teach you during training

Cons

Coworkers are a joke, as hiring managers are willing to hire absolutely anyone off of the street. Working with people who are visibly tweaking or openly talking about getting high after work is the norm. The whole building has outdated equipment and looks more like a pop-up shop than a legitimate business. You'll find this out during training because you'll have to do most of it on the floor, next to other reps who are trying to do calls, because training classes are always overbooked by 10+ people. Computers are regularly down and your trainer will be in and out of the room "fixing" things for 5 mins and talking for 20, while yelling at you to be productive...while your computer is down or you're locked out of the system. The first red flag will be when they call you as soon as you fill out an application and shove all the paperwork in your face for immediate hire as soon as you walk through the door. Waste of time. They wont keep you long enough to make any real money.

1.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

You get away with absolutely anything!! There are no consequences only threats with no action. They can’t afford to fire you because they need numbers to satay the clients. You are only a number and nothing else!

Cons

Management picks favorites- is inexperienced- ignores their staff & engages in sexual Harassment daily, bed bugs are EVERYWHERE, employees bully other employees and HR does NOTHING about it, no one is held accountable, constant fights in the parking lot, bathrooms are trashed with trash- feces & urine on the floor, carpet is stained and filthy, dust and mold throughout the building, you have to sit on broken chairs, they don’t acknowledge hard work or pay you what you deserve, benefits don’t cover close to anything, they make you broken promises, trainers are lazy and rude, other departments aren’t friendly or helpful, paychecks are always wrong and you are promised incentives that are never delivered, not being appreciated for hard work is blamed on the client not the company, hours are unreasonable, pay isn’t enough, ETC.

4.0
Feb 26, 2018

My Review

Recommend
CEO approval
Business Outlook

Pros

Pros ContactUs works with you with whatever you need they have an open door policy as soon as you are hired they are there for you, you can also move up within the company.

Cons

I can't think of any Cons

Viewing 61 - 63 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.