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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
avatar

Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
1.0
Mar 30, 2017

Horrible place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing and work well together.

Cons

Horrible management. CEO doesn't care about their employees. HR has no idea how to do their job. This company doesn't follow its on rules and regulations. It terminates people with out investigating any claims.

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ContactUS Communications Response
9y
Good morning! Thank you for taking the time to provide your feedback. It definitely appears we did not do a good job in making you see all the success we are experiencing as an entire company. I do understand that, at times, investigations seem lengthy especially when multiple people and sources are involved. However, we must do the right thing and always complete a full investigation. Trust me, we all want resolution as soon as possible but sometimes it takes time. We're excited to be expanding our HR department in the PA location! We have someone who will be joining us with a great deal of experience and many folks there already know and trust. It's going to be a major win! Our CEO, Trevor, cares a great deal about our employees. It's tough having the majority of the executives in a different state - having to rely on e-mails and phone calls just isn't the same as face to face interaction! We do have executives that travel to the PA location on a regular basis. We also have executives that hold formal executive round table discussions as part of our "Cares Tour" which is wildly successful. A great way for employees, at all levels, to share thoughts, concerns, etc. with executives so we can enact change! Again, it appears we did not do a good job at impressing you with everything we're doing as a rapidly growing and successful organization. For that I'm deeply sorry. But we wish you nothing but great success!
4.0
Jan 11, 2017

As a New Hire

Recommend
CEO approval
Business Outlook

Pros

As a seasoned new hire it was very easy to blend in with my team. We communicate well and our leadership has a clear path of objectives to complete.

Cons

Health insurance cost is high.

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ContactUS Communications Response
9y
Thanks for the review! I'm happy to hear that you see and understand the goals and objectives of the leadership team and the organization! We've got big things planned and we're happy you'll be there with us.
2.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The co-workers in training were a blast to work with. They all had an awesome persona, and made training that much more bearable.

Cons

Short breaks for full-time (one 30-minute lunch, two 15-minute breaks), inexperienced management/HR, will fire you for pretty much anything

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ContactUS Communications Response
9y
Good morning and thanks for taking the time to provide us with your feedback. Feedback, whether positive or constructive helps us grow as an organization and helps make sure we are creating the best environment possible. I'm so sorry to hear that this wasn't the best experience for you. I appears, from your comments, as though you were in training during your time with us. I will say, we do have pretty strict procedures for training. At ContactUS we take training very, very seriously because it is so important that we train and prepare employees to be successful. When time is missed in training it not only sets that employee back but potentially the class, too. I can promise you that our employees are not disposable, in fact they are quite the opposite. Our employees are of the utmost critical part of our business. Our employees make the company successful and make our clients successful! I'd love the opportunity to discuss your specific situation should you be interested. Our contact information can be found on our company website or feel free to e-mail hr@contactusinc.com.
Viewing 172 - 174 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.