Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"Pay, work from home is convenient." ((in 9 reviews)); "great coworkers" ((in 6 reviews)); "Remote work and nice people" ((in 5 reviews)); "advancement opportunities" ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 3 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"Little or no training for those in management roles" ((in 11 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "No benefits for hourly workers only salary 😩 42.5 hours a week" ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

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ContactUS Communications

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

190 reviews

4.0

Mar 8, 2016

Making Great Progress

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The leadership team has really become involved with the employeesame satisfaction and overall morale. It is apparent that they care.

Cons

The leadership group continues to have opportunities but they are making a valiant effort to get changes implemented.

1.0

Jan 6, 2016

run

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supervisors you can talk to, nice Co workers, well stocked cafe,badge only entrance, very quick start date for training

Cons

30 minute lunches, no time to pray without being penalized for adherence, cold building, pay checks incorrect, bare minimum health insurance

4.0

Oct 20, 2015

Vastly Different Experiences

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fun people to be around most days. Work is easy enough. Paid decent for the job performed. Middle management is friendly. Break room facilities improved recently, are quite nice now. Appreciate the areas where we can interact with the products we're supporting. Has "events" such as costume day, cook outs, guests come try and push their products, etc.

Cons

Parking is miserable. It tends to run slightly cold in the building. Different accounts have different atmospheres. One specifically seems to be full of thieving and lying and drama. Upper management nowhere to be found. Favoritism exists. No consistency with attendance and termination procedures.

Viewing 181 - 183 of 190 Reviews

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Customer Support Agent (Onsite PA)

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Making Great Progress

run

Vastly Different Experiences

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