ContactUS Communications reviews

Paychecks are incorrect 50% of the time, raises for taking on additional work are offered but not fulfilled, the building is either way too hot or cold (usually cold), rules are not enforced but when they are it's only to certain people. Middle management does nothing but go to and from the smokers area and when bothered with unimportant issues such as client/customer/equipment issues which makes them taunt or belittle you. Co workers who smell awful and act in erratic behaviors (there are a few people who look more homeless than people begging with signs), the building is filthy and have been confirmed cases of bed bugs in the office that management refuses to shut down and address due to having to stop operations. They offer incentives that are never followed up on. The pay is awful, I'd say 75% of the full time employees still qualify for government assistance yet they still have the nerve to ask for donations on the companies behalf. Parking is a joke, as it's in a strip mall and with most of the other businesses operating on normal hours, those who have to work at this joke of a company over night or on weekends usually find their cars broken into (my own car on three separate occasions). Training to support third party products is haphazard and generally done by someone who has the same job title as you but is either jaded as hell by the company, knows nothing or smells so bad you can't focus on what you are supposed to be learning. The guy that trained me wouldn't take his earbuds out at any point and was very rude and unapproachable.

Like any rapidly growing company, there are growing pains, but they are no worse than what you'd find elsewhere. Sometimes processes change, and the communication about the change doesn't flow as fast and clearly as everyone would like.