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      Continental Battery Systems

      Engaged Employer

      Continental Battery Systems reviews

      3.1

      44% would recommend to a friend

      (155 total reviews)

      Chris Alberta

      37% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      Continental Battery Systems has an employee rating of 3.1 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Continental Battery Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      155 reviews
      1.0
      Jan 28, 2016

      Lowered expectations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smaller company with the potential to turn things around. If you like learning by trial and error this is the company for you.

      Cons

      A unique mix of poorly trained, unprofessional, and condescending management combined with a lackluster sales team. You'll be set up to fail due to lack of: training, staffing, simple company standards/ policies, and management that deign any questions or concerns your having. There is NO standardized process for ANYTHING in the company. Even a simple customer return. You could ask 10 people the same question and get a variety of different and usually rude responses on how to do something the "right" way. This makes you dread even asking anyone in the company a simple question because you know the type of responses your going to get. Also most management doesn't even know how to use the "new" computer system so they're of little to no help with anything relating to that. They can't even answer the most basic operational questions because most of them haven't had to do anything you'll be expected to do. Don't believe all the employee first, small company, and "family" like work environment you hear in the interviews. Best of luck to anyone that decides to work for this company. Just know what you're getting into.

      avatar
      Continental Battery Systems Response
      10y
      Thank you for the feedback regarding what is troubling you. It sounds like you are chiefly concerned with your relationship with your manager and a lack of standardized training for your position. There is standardized training for managers and sales staff (open to all to access), but for our drivers and retail positions these are trained by our local managers. While the BSI division has not put in place a document control department outside of those working with contracts, this is used by the SPS division. And, as you know, and have experienced, with any ERP cutover the process remains in flux until a regular cadence (process) is built. After this settles down it is time to write policy, and not before. Now is a good time to begin, and perhaps your branch is the place to start. I would be happy to discuss what is going right and what is going wrong from your perspective at your branch and assist in facilitating a solution (including between you and your manager). Please give me a call. Best Regards, Todd Scott Director of HR
      5.0
      Jan 27, 2016

      Wonderful Company to Work With

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best reasons to work at Battery Systems is the company culture. This is one of the socially healthiest groups I have ever worked with. They are genuinely interested in the health and balance of my life as a whole, and communicate that care by periodically checking in with me and asking questions. They also have a desire to reach out to the community at large in acts of service and I feel very proud to be a part of that. They have done a great job of accessing my strengths and assigning me work that I will both enjoy and succeed at. The benefits offered are some of the best I've ever had in my career. I wholeheartedly enjoy working along side my team. We work hard, but we also take time to laugh and check in.

      Cons

      The only downside for me has been the location of my office. I love to see a lot of daylight in my work day and unfortunately at the moment I am placed in an area that does not receive much sunlight. It's definitely not a deal breaker for me. I step outside for breaks and lunch as much as I am able.

      avatar
      Continental Battery Systems Response
      10y
      Thanks for the kudos! We have to ask why would a company not be interested in the growth in life balance of their employees? It just makes sense to be interested in the growth of our people. Better people give better customer experience. I am glad that you are making the most of our LBA offering and seeing results. …sorry about the no window thing. You may just have to hang a picture and a sun-lamp. :) Best Regards, Todd Scott Director of HR
      5.0
      Jan 26, 2016

      Branch Manager

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Battery Systems is a great company to work for. The company has a very family oriented mentality and wants to make sure that each employee has a good work/life balance. As an employee you are viewed as a team member, not just a number. The company is concerned with the safety and success of each employee. The first objective for all levels of management within Battery Systems is to "take care of your people."

      Cons

      Some travel may be required, but no much. In addition, the path for further career advancement within the company is not super clear. There are opportunities within the company, as it continues to grow each year, but the communication on what opportunities are available and how to capture them is somewhat lacking.

      avatar
      Continental Battery Systems Response
      10y
      I like your suggestions! Thank you for taking the time. Yes, clarity around opportunity and continuous communication with the team is important. As a branch manager you know that knowing where each member of your team stands with you, with each other, with their customers, and in general life satisfaction is your duty to maintain. The pros that you list are conjoined with the advice as well. Life balance investment comes with communication. Perhaps this can improve with our management teams as well. Give me a call on this and we can talk about means to manage this right. Regarding growth, we are just big enough to have terrific opportunities come up, but small enough to not see these consistently presented. That does make for more crystal ball rubbing regarding future openings vs. known growth tracks for upper management positions. Still, I have seen many occasions where positions opened up, even significant moves to other states, for people that were bold to have a plan and ask for support. My suggestion is to talk about what you want with your supervisor or HR. Best Regards, Todd Scott Director of HR
      Viewing 124 - 126 of 155 Reviews
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      ReviewsContinental Battery Systems reviews

      Glassdoor has 159 Continental Battery Systems reviews submitted anonymously by Continental Battery Systems employees. Read employee reviews and ratings on Glassdoor to decide if Continental Battery Systems is right for you.