Copart reviews

3.2

41% would recommend to a friend

(1,528 total reviews)
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Jay Adair

62% approve of CEO

46% positive business outlook

Copart has an employee rating of 3.2 out of 5 stars, based on 1,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Copart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 15, 2015

Dispiriting Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Copart's appeal is contingent on which position is held in which region. As a manager of a large facility, there are more tools/opportunities at his/her disposal. Further, these managers may be "responsible" for more (and receive considerable compensation) but overall do less than those at smaller facilities. The salary structure is also something to be desired. However, it is understandable given the company's drive to continue to grow and increase the bottom line. Where Copart lacks in compensation, it is made up through enticing insurance benefits, stock purchasing program, 401K, and potential bonuses for General Manager and above. The company also strives to promote from within. This is tough, however, given much of the current staff (as a result of previous hiring practices) lack the knowledge, professionalism or schooling to promote to higher levels. Copart attempts to offset these challenges through providing some reimbursement for college courses, access to continuous learning material, and Rosetta Stone for those interested.

Cons

Referring back to salary, this is an area of high concern for much of the talent pool. Copart will be the cause of its own demise if there isn't much dedication aimed to the revamping of the salary/promotion structure. It should be inconceivable for someone "off the street" to make a higher salary at the same position as someone being promoted from within. To put it in better perspective, as a result of being promoted, one is unable to be awarded the salary that outside hires would receive. The knowledge of policy and company practices is far too much for one person to learn quickly or even over considerable amounts of time; yet, there are new additions or amendments to policy thrown at yards each week. Surely it's easy to guess who is responsible for knowing all policy (relative to yard operations) and distributing changes (at smaller yards of course), the General Manager. This doesn't seem to be much of a burden until you consider the staffing model. With yards being ran so "tight" and corporate looking to make it "tighter", more weight will fall on the GMs' shoulders. Copart is essentially setting the yards up for failure. For instance, when an employee in a high-knowledge based position, Title Clerk, resigns or goes on leave for an extended amount of time, their work is divided among the other employees at the facility. This increases overtime and stress levels for the other employees. So, a decent General Manager would assume much of the responsibility and incur much of the overtime. Sure, the corporate office may send "help" (at times detrimental to yards), but this is only for a short period of time. If the General Manager does not find a suitable replacement (tough given the low wages for these high stress positions) before the help leaves and results start to weaken, the GM is absolutely accountable. The accountability is no issue, but when there is little to no hiring assistance from Corporate, too much falls on the GM's plate.

1.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Can't think of many pros. Couple of genuine folks in IT management but no power to change anything.

Cons

Expectation to work overtime without being compensated. No paid time off for first year. No flexibility of working remotely. Constant change of direction causes confusion and loss of productivity. Rude and unprofessional behavior from ERP director and false promises.

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Copart Response
11y
Thanks for taking time to post and I am sorry to read of your dissatisfaction with your experience while employed with Copart. I can truly appreciate your frustration in the fact that the decision to abandon a major IT project, however it became evident that the product was not going to meet the needs of the organization; this unfortunately resulted in the release of employees. As a company we invest a great deal in attracting and retaining talented employees and historically have elected to hire employees rather than contractors for long-term projects and we do not hire with the intent of releasing that same talent a short time later. Following the change, the company took steps to actively help those who were displaced transition to their next opportunity. Copart has recently hired a new CTO and has taken the lessons learned to improve upon our technology staffing model for the future. I wish you well in your future pursuits.
2.0
Dec 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Good solid company and growth. It used to be a lot better place to work. Stability and career growth.

Cons

The Company changes goals in the middle of a review period and hold you accountable for the change mid-year. Goals are unrealistic. Staffing model is too low for the expectations of a facility. They reduce staffing with the same amount of workload, with no technology changes to fill the gaps. Managers are expected to work over 60 hours a week to fill the staffing gaps to reach company goals. No work/life balance if you want to be successful at Copart.

Viewing 55 - 57 of 1,528 Reviews

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