Cornerstone OnDemand reviews

Leadership is restructuring sales team in a major way without real insights into the why, Affecting general moral. For example, all net new sales sales rep have been asked to take on account management responsibilities. No real training or direction has been provided

The company has gone through constant rounds of layoffs, creating ongoing uncertainty, low morale, and a lack of trust in leadership. Employees often feel undervalued, particularly those with shorter tenure, as the organization shows little investment in developing or retaining newer employees. While leadership frequently promotes career development and internal mobility, opportunities to advance from within are limited, and existing talent is often overlooked. Employee engagement survey feedback rarely leads to meaningful change, with the same concerns resurfacing year after year without clear action. Decision-making often feels disconnected from the realities of day-to-day work, and many leaders struggle to effectively advocate for their teams. There are also growing concerns among employees about potential age bias, especially during recent restructuring efforts. The company appears to be under financial pressure, reflected in frequent reorganizations, customer churn, and an unclear long-term strategy. The lack of salary increases planned for 2026 has further impacted morale, while retaining customers has become increasingly difficult as service quality and product focus decline.