Cortland reviews

3.4

55% would recommend to a friend

(752 total reviews)
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Steven DeFrancis

66% approve of CEO

52% positive business outlook

Cortland has an employee rating of 3.4 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

752 reviews
3.0
Mar 16, 2025

Not All Change Is for the Better

Recommend
CEO approval
Business Outlook

Pros

My Director of Operations at the time was the best boss I ever worked for. She provided me with opportunities to grow, trusted me in my role, and gave me the autonomy to make decisions. Additionally, I was compensated well at the time of my departure.

Cons

Beyond the growth opportunity I initially received, there were limited advancement options. Over time, the company shifted toward a centralized model, which made daily onsite operations feel more robotic. This change reduced my ability to fully utilize my skill set and turned much of the role into managing resident issues without strategic input.

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Cortland Response
1y
Thank you for taking the time to share your experience here at Cortland. We are happy to hear of your positive comments regarding your compensation and your Director of Operations. Your appreciation for the growth opportunities and empowerment that you experienced under her leadership are so appreciated. We are, however, regretful to hear your comments regarding limited advancement options and the feeling that recent changes to our operations model resulted in onsite operations being more robotic. Your feedback is important in helping us identify areas of improvement and ensuring that we uphold the standards and values that define Cortland. Thank you again for your thoughtful contributions, and if there is any additional feedback you would like to provide, please feel free to reach out at TalentResources@cortland.com
4.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid healthcare benefits. Supportive upper management.

Cons

Pay not great. Tend to promote based on popularity not merit.

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Cortland Response
1y
Thank you for sharing your feedback on your time at Cortland. At Cortland, we do our best to ensure that pay for all associates is competitive to the market and the level of experience, and we regret to hear your comments regarding your pay. Your feedback is important in helping us identify areas for improvement and ensuring that we uphold the standards and values that define Cortland. We are committed to addressing these issues and fostering a supportive and positive environment where our associates can grow and learn together. Thank you for your thoughtful contributions, and if there is any additional feedback you would like to provide, please feel free to reach out at talentresources@cortland.com
3.0
Mar 13, 2025

Not the best

Recommend
CEO approval
Business Outlook

Pros

Loved working with potential renters, meeting new people.

Cons

Hated the push of management to withhold details that would potentially make people not rent, like parking issues. Also only offered 20% discount for renting on property I worked at and expected to be on call. Basically felt like working for free once I had to pay rent.

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Cortland Response
1y
Thank you for taking the time to share your feedback with us. At Cortland, we strive to create a culture of teamwork and positivity where associates can grow together, and we’re happy to hear that you enjoyed the time with working with potential residents and meeting new people. However, we regret to hear of your concerns with upper management and would appreciate an opportunity to speak with you to get more details on this experience. Your feedback is incredibly valuable and will be used as a learning opportunity to understand how we can do better. At your convenience, please feel free to reach out at Talentresources@cortland.com
Viewing 46 - 48 of 752 Reviews

Glassdoor has 775 Cortland reviews submitted anonymously by Cortland employees. Read employee reviews and ratings on Glassdoor to decide if Cortland is right for you.