Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 55 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 49 reviews)); "Great pay but not for the hours." ((in 47 reviews)); "The people are great and passionate about what they do." ((in 32 reviews)); "Leadership is great." ((in 18 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 25 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "The preconstruction team is great but is led by incompetent managers who are not qualified and are terrible managers." ((in 17 reviews)); "Long hours and weekends are required" ((in 11 reviews)); "Bad management, management constantly moving the goal post and not fulfilling promises to employees, promoting the job as a hybrid role yet employees only work from home on Saturdays which is required, working six days a week, having to work back to back to back weekends if the schedule isn't in your favor that month, having to pick up the slack of other employees that you work most close with, not being paid enough to qualify to rent your company's apartments even at a discounted rate, favoritism of other employees and it benefitting them (i.e." ((in 7 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(750 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

750 reviews

1.0

May 21, 2018

Domino Effect

Resident experience manager

Recommend

CEO approval

Business Outlook

Pros

Commission structure is phenomenal. Great benefits for personal and family plans. PTO accumulates quickly.

Cons

I am absolutely appalled at what this company has become. I used to take pride in working for Cortland when team awesome overseen Ohio. After team heroes took over, I slowly watched the Ohio portfolio plummet. Promoting people with no experience. Those that deserved recognition were taken for granted and ignored. If you are anything less than a manager, you are replaceable & you will absolutely feel that way. When your concerns are voiced, you then become a target. There is no structure within the Ohio portfolio anymore. Everything is Property specific. Managers abuse their power because they know they’re protected. This causes toxic environments and animosity in the work place. How can you create value for a better life when your associates aren’t valued? Also, kiss your personal life and family goodbye as you will work off the clock and extended hours just to stay afloat of their overflowing expectations!

Cortland Response

8y

Ouch, that was not a fun review to read. I’m sorry things didn’t work out for you at Cortland and that you feel like some of our latest changes haven’t lived up to your expectations. Our retention, resident satisfaction, and overall business metrics have shown us otherwise – we are seeing an upward trend in Ohio. I would love to personally address your concerns and am available at priscila.mattingly@cortlandpartners.com or you can call our 24/7 hotline at 1.800.461.9330. In the meantime, I am personally assessing the situation in Ohio to ensure that both our residents and associates are getting the same great Cortland experience across the board.

5.0

May 14, 2018

More Pros Than Cons With This Company!

Leasing

Recommend

CEO approval

Business Outlook

Pros

The culture is fantastic! We work in an environment filled with leaders that lead by example and aren't afraid to work side-by-side with their associates. You have a full team of people that will support you and motivate you to reach new successes in both career and personal growth. The opportunity for advancement is impeccable, the emphasis on training is great, and the focus on giving back to the community makes our jobs feel meaningful. I have been with Cortland for a few years and still feel excited as if it is the first day.

Cons

Because we are expanding so quickly, there are several ideas on ways we can improve internally. The only "con" I can think of is there is no platform for those ideas to be organized and executed by level of importance.

Cortland Response

8y

Hey, there! Woohoo – what a phenomenal review! We are ecstatic that you’re a part of our Cortland family and that your enthusiasm still burns as brightly as it did on the first day. You’re exactly right, our culture is award winning, our leaders are in the trenches with associates, and opportunities for growth are limitless – and we couldn’t do all of this without associates like you. Keep up the great work! We value your opinions and are always looking for ways to improve. Please feel free to share your ideas with your manager, your Director of Operations, or on Cortland Connection! #HaveTheCourageToBeBetter

2.0

May 11, 2018

Custodial Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location Employee Discount On Renting Units

Cons

The Communication With Management Is Completely Terrible Overworked And UnderPaid . No Growth Opportunities What So Ever. The Service Manager Is No Help What So Ever

Cortland Response

8y

Hi, there! We truly appreciate all of the hard work that you give to support our communities and residents – your efforts keep our grounds and amenities spotless and create an unparalleled Cortland experience for our residents. Based on your feedback, it seems like you haven’t had the best communication with your manager and we want to help you. Our goal is for all associates to have the best possible Cortland experience. Communication is crucial, and we value and practice an open door policy. Some options available to help with the communication with your manager: you can reach out to your Director of Operations, email Talent Resources at talentresources@cortlandpartners.com or call our confidential 24/7 hotline at 1.800.461.9330. #CreatingValueForABetterLife

Viewing 580 - 582 of 750 Reviews

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Cortland

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Domino Effect

More Pros Than Cons With This Company!

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