Cortland reviews

Wow, what an incredible review! Cortland is passionate about its culture, benefits, and most of all – its associates! Our teams work together every day to ensure that our company thrives and our associates are given the tools to be their best selves. It’s obvious you understand our culture, and we couldn’t be happier to hear how much you appreciate working in a supportive environment with smart teammates, incredible growth opportunities, and an entrepreneurial spirit. We would not be where we are today without our associates, residents, and partners. Thank you for being a part of the Cortland family – it wouldn’t be the same without you! #LoveWhatYouDoAndLetItShow

Thank you so much for sharing your concerns. Our EVP of Operations, Melanie French, read your review and left the following response: "We take great pride in our communities and in our associates. We understand that we are a service industry and that our residents deserve to have offices that are open for a period of time when the majority of them are home versus just when they are at work. During the summer months when daylight is extended, we are proud to offer extended hours three to four days a week. Our hours vary and communities close earlier in the winter months when the day is shorter in conjunction with our resident’s feedback. We have an open door policy and encourage our associates to communicate with the Community Manager and their Director of Operations should they feel concerned about the staffing level or the hours they are being asked to work. Associate feedback and associate safety are very important and not something we take lightly. I am personally available 24/7 and welcome contact by our team members."