Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 775 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 55% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cortland?

55% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (68) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 55 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 52 reviews)); "Great pay but not for the hours." ((in 46 reviews)); "The people are great and passionate about what they do." ((in 33 reviews)); "great commission pay and they give you money for uniform" ((in 22 reviews))

What are the cons of working at Cortland according to real employee reviews?

"Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "No work life balance exists" ((in 23 reviews)); "Terrible Managers" ((in 16 reviews)); "Long hours and weekends are required" ((in 11 reviews)); "There is a noticeable favorites club at the top." ((in 5 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Charlotte , Columbus , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

55% would recommend to a friend

(752 total reviews)

Steven DeFrancis

66% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

752 reviews

4.0

Nov 13, 2024

Multifamily Industry

Revit specialist

Recommend

CEO approval

Business Outlook

Pros

Good for learning multifamily industry

Cons

Very fast pace. Grew rapidly but didn't hire more people to accommodate growth

Cortland Response

1y

Thank you for taking the time to share your experiences and express your concerns about your time with Cortland. Your feedback is invaluable in helping us identify areas for improvement and ensuring that we uphold the standards and values that define us. We are committed to addressing these issues and fostering a supportive and positive environment for all our associates. If you would like to discuss any of these concerns in more detail, please feel free to reach out to TalentResources@cortland.com.

3.0

Nov 12, 2024

Changing Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Base pay is good - Direct co-workers have always been great

Cons

So much is changing within the company and the lack of consistency between markets is huge. Its tough to help difficult residents because Corporate positioned managers are stretched so thin that they are willing to agree to whatever terms the resident demands even if it is not deserved or follows fair housing just so that they can "handle" the resident quickly. This makes the site teams feel useless and look incompetent, dishonest, and uncapable to the residents. Feels like the amount of support for the community teams is nearly non-existent anymore. There is also no accountability on managers at sites that struggle. The service team, for example, could have members that consistently get away with things like sleeping in their car, leaving work and clocking out an hour later, making empty promises to residents with no follow through, etc. and never get reprimanded or given a "coaching" so their behavior continues and the ones that actually do their job have to pick up that slack and become overworked and bitter towards management.

Cortland Response

1y

Thank you for sharing your experience at Cortland. We’re pleased to hear that you were satisfied with your base pay and established great relationships with your peers. However, we regret to hear that you think community teams are not getting reliable and consistent support. At Cortland, we strive to create a culture of teamwork and positivity where associates can grow together and were saddened to hear that this was not your experience. Your feedback is important in helping us identify areas of improvement and ensuring that we uphold the standards and values that define Cortland. We are committed to addressing these issues and sincerely thank you for your candid feedback. Please feel free to reach out at Kerry.Crowley@cortland.com if you would like to share more about your experience.

4.0

Nov 11, 2024

A Place To Work

Leasing hub associate

Recommend

CEO approval

Business Outlook

Pros

- benefits - pay - environment - office camaraderie - people

Cons

- environment - Management (some)

Cortland Response

1y

Thank you for reaching out to share your experience while working at Cortland. We appreciate your positive response regarding our benefit offerings and were delighted to hear that you were able to create valuable relationships during your time with us. However, we are saddened to hear that you feel you were managed too heavily and that the company lacks open communication. We believe in the importance of learning and growing through feedback, so we would appreciate the opportunity to speak with you about your experience at Cortland to understand where we might strengthen our work environment. At your convenience, please feel free to reach out to TalentResources@cortland.com.

Viewing 73 - 75 of 752 Reviews

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Community Manager-3700M

Screening & Applications Specialist

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Cortland

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Changing Culture

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