Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 775 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 55% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cortland?

55% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (68) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 55 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 52 reviews)); "Great pay but not for the hours." ((in 46 reviews)); "The people are great and passionate about what they do." ((in 33 reviews)); "great commission pay and they give you money for uniform" ((in 22 reviews))

What are the cons of working at Cortland according to real employee reviews?

"Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "No work life balance exists" ((in 23 reviews)); "Terrible Managers" ((in 16 reviews)); "Long hours and weekends are required" ((in 11 reviews)); "There is a noticeable favorites club at the top." ((in 5 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Charlotte , Columbus , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

55% would recommend to a friend

(752 total reviews)

Steven DeFrancis

66% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

752 reviews

2.0

Nov 7, 2024

Good luck

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Great Co-workers Benefits Paid holidays Commission pay decent

Cons

Micro-management Corporate favorites Unrealistic expectations from higher-ups

Cortland Response

1y

Thank you for sharing your experience of your time at Cortland. At Cortland we strive to create a culture of teamwork and positivity where associates can grow together and play as a team, and we’re happy to hear that you enjoyed the time with your coworkers and felt that our benefit options, commissions plans, and company paid holidays as offered were great perks. I regret to hear of any concerns with upper management and would appreciate an opportunity to speak with you and get more details on this experience. I view this feedback as a learning opportunity to understand how we can do better. At your convenience, please feel free to reach out at Kerry.crowley@cortland.com.

5.0

Nov 5, 2024

Honest Cortland Review:

Apartment leasing agent

Recommend

CEO approval

Business Outlook

Pros

- They make leasing and managing the community so much easier. - Great family work environment. - They give back to the residents. - Free therapy! - Lots of training offered.

Cons

- Sadly, the long work hours. - Not that much opportunity to grow.

3.0

Nov 5, 2024

You'll have fun, but likely be under paid.

Community manager

Recommend

CEO approval

Business Outlook

Pros

For the most part, there is a positive and fun company culture.

Cons

They pay below average for the industry. They are currently in the process of eliminating higher paid on-site positions and replacing them with lower paid "call-center" employees and consolidating on-site management to oversee 2-4 properties each.

Cortland Response

1y

Thank you for sharing your feedback with us, which is incredibly valuable as we continually strive to improve. We take pride in what we have established at Cortland, and we’re pleased to hear that you found our culture to be positive and fun. With reference to your concerns about compensation, we do our best to ensure that pay for all associates is competitive to the market and the level of experience, but we are always open to discussing compensation with associates. Regarding the elimination of onsite positions, we have made significant changes to our approach to leasing and serving our residents by the deployment of specialized Centers of Excellence; by deploying these centralized teams, we aim to improve resident satisfaction through greater flexibility and ease in meeting their needs without them having to go into the community office. This approach enables us to be more consistent with our processes and serve applicants and residents more efficiently. If you would like to discuss any of these concerns in more detail, please feel free to reach out to Talentresources@cortland.com

Viewing 76 - 78 of 752 Reviews

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Good luck

Honest Cortland Review:

You'll have fun, but likely be under paid.

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